SAP C-BCSCX-2502 試験概要:
| 認定ベンダー: | SAP |
| 試験名: | SAP Certified Associate - SAP Customer Experience Solutions を通じた SAP Business Suite のポジショニング |
| 試験番号: | C_BCSCX_2502 |
| 試験形式: | Multiple Choice, Multiple Response, Scenario-Based |
| 関連資格: | SAP Certified - Positioning SAP Business Suite SAP Customer Experience Solutions |
| 試験時間: | 60 minutes |
| 認定の有効期間: | SAP certification stays valid for the current solution release |
| 合格点: | 70% |
| 対応言語: | English |
| 受験料: | $200 USD |
| 出題数: | 30 |
| サンプル問題: | SAP C-BCSCX-2502 サンプル問題 |
| 受験方法: | オンライン監督試験または試験センターでの受験 |
| 前提条件: | SAP Business Suite および顧客体験の概念に関する基本的な理解が推奨されます |
| 公式シラバスのURL: | https://learning.sap.com/certifications |
SAP C-BCSCX-2502 認定試験の出題範囲:
| トピック | 出題範囲 |
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| トピック 1 | - Articulating Value and Business Outcomes: This subtopic evaluates the Consultant’s skill in communicating the overall value of the SAP Customer Experience portfolio. It includes the ability to demonstrate how the integrated solutions lead to stronger customer engagement and ultimately support the achievement of key business outcomes.
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| トピック 2 | - Understanding the SAP Customer Experience Portfolio: This subtopic assesses the Presales Consultant’s ability to grasp the structure and components of the SAP Customer Experience (CX) portfolio. It involves recognizing the key solution areas—commerce, customer data, marketing, sales, and service and understanding how they form a unified offering aimed at enhancing customer relationships.
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| トピック 3 | - Integration Across CX Solutions: This part focuses on how the various SAP CX solutions work together as an integrated system. It examines the Presales Consultant’s understanding of how integration among commerce, customer data, marketing, sales, and service solutions enhances consistency, efficiency, and personalization across customer interactions.
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参照:https://learning.sap.com/certifications/sap-certified-associate-positioning-sap-business-suite-via-sap-customer-experience-solutions