Salesforce AP-211 認定試験の出題範囲：

参照：https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

Salesforce AP-211 試験概要:

Salesforce Accredited Agentforce Health Professional 認定 AP-211 試験問題：

問題 #1
Bloomington Caregivers is launching a patient portal with contact tracing functionality as part of its Health Cloud implementation. Users require the ability to leverage advanced sharing and customizable dashboards.
Which license should a consultant recommend for the external patient users?

A. Experience Cloud for Health Cloud
B. External Apps for Health Cloud
C. Customer Community Plus for Health Cloud
D. Customer Community for Health Cloud

問題 #2
Administrators at Bloomington Caregivers track patients ' doctor visits in Health Cloud. The administrators need to send all of their patients ' visit information to their Enterprise Resource Planning (ERP) system for a weekly billing cycle. Which integration pattern should a consultant recommend for this?

A. Request and Reply with an Enterprise Service Bus (ESB) tool
B. ERP system to call the FHIR Billing API in Health Cloud
C. Nightly batch extract using an Extract, Transform, and Load (ETL) tool
D. Fire and Forget with an Enterprise Service Bus (ESB) tool

問題 #3
A payer needs to implement a program to address the rising healthcare expenses and ensure affordable care for its members. The payer aims to strike a balance between quality care and managing the cost of care effectively by streamlining its approval processes for care requests. Which capability in Health Cloud helps the payer accomplish this?

A. Intelligent Appointment Management
B. Utilization Management
C. Provider Network Management
D. Integrated Care Management

問題 #4
A customer wants to view and navigate to critical insurance, clinical, and primary care physician information on a patient ' s profile. Which Health Cloud capability should a consultant implement?

A. Patient Path
B. Enhanced Highlights Panel
C. Enhanced Timeline
D. Advanced Patient Card

問題 #5
Bloomington Caregivers has replaced its legacy Contact Center application with Health Cloud. During user acceptance testing (UAT), the call center team is reporting differences between current Identity Verification business processes and what was built in Health Cloud. The call center manager has requested the following changes: - Birth Date be available in results and as an optional verifier, but no longer required for verification purposes - Add ' Bloomington ID ' , a custom field on Account, to search results and as a required verifier What should a consultant do to meet these requirements?

A. Add two new Identity Verification Process Field records for ' Bloomington ID ' ; one with the Field Type set to Result Field and one with Field Type set to Optional Verifier. Delete the Birth Date record which has the Field Type value Required Verifier.
B. Add two new Identity Verification Process Field records for ' Bloomington ID ' ; one with Field Type set to Result Field and one with Field Type set to Required Verifier. Change the Birth Date record with Field Type value Required Verifier to Optional Verifier.
C. Add two new Identity Verification Process Field records for ' Bloomington ID ' . Set the Field Type to Result field and set the Required field to true. Add the new record to the Lightning component parameters in the identity flow screen in Flow Builder.
D. Configure Identity Verification Process Field records: update Birth Date field record from Required Verifier to Optional Verifier, and create Identity Verification Process Field records for Bloomington ID as Search Result and Required Verifier.

解説：