Salesforce AP-203 試験概要:
| 認定ベンダー: | Salesforce |
|---|---|
| 試験名: | Communications Cloud 認定プロフェッショナル |
| 試験番号: | AP-203 |
| 認定の有効期間: | N/A |
| 出題数: | 55 |
| 試験形式: | Multiple-select, Multiple-choice |
| 対応言語: | English |
| 関連資格: | Salesforce Accredited Professional Exams Certification |
| 受験料: | $150 USD |
| 合格点: | 65% |
| 試験時間: | 90 分 |
| サンプル問題: | Salesforce AP-203 サンプル問題 |
| 受験方法: | オンライン監督試験、または試験センターでの受験（持ち込み不可） |
| 前提条件: | なし |
| 公式シラバスのURL: | https://trailhead.salesforce.com/help?article=Communications-Cloud-AP-Exam-Guide |
Salesforce AP-203 試験シラバストピック:
| セクション | 比重 | 目標 |
|---|---|---|
| トピック 1: デリバリー | 16% | - 検証
|
| トピック 2: 計画と設計 | 60% | - 製品カタログ設計
|
| トピック 3: ディスカバリー | 24% | - アーキテクチャ評価
|
Salesforce Communications Cloud Accredited Professional 認定 AP-203 試験問題：
問題 #1
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
A. Map all relevant information to the Customer Facing Service (CFS)
B. Implement the router condition logic in the integration layer as callout task
C. Use action type from fulfillment request lines in the callout condition task
D. Use the Action type from Order items to the Decomposition Relationship Conditions.
E. Implement the router condition logic within decomposition layer with more conditions.
問題 #2
An ABC telecom customer requested a change to their existing services which resulted in new set of assets. At later date customer changed from device based to an installment based contract. After few year customer then requested to change their telephone number. Which object of communication data model should a consultant use to manage the life cycle of assets over a time?
A. Subscription
B. Contract Line Item
C. Service Entitlement
D. Service Account
問題 #3
An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?
A. Design a contract creation and contract renewal flows
B. Design order capture and order fulfillment flows
C. Design a quoting flow to negotiate price and discount approval process.
D. Design opportunity management flows and convert the opportunity to quote.
問題 #4
ABC Telco wants to offers a self-service portal for their B2C customers so they can browse and order from product catalog. Which salesforce industries based solution helps activate this?
A. Assets based ordering
B. Mobile subscription Management
C. Digital commerce
D. Enterprise Sales Management
問題 #5
Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related. They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?
A. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix
B. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
C. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
D. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
解説：
| 問題 #1 正解： E | 問題 #2 正解： A | 問題 #3 正解： C、D | 問題 #4 正解： B | 問題 #5 正解： A |
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