IBM ICS Social Software Sales Mastery Test v2 認定 00M-642 試験問題:
1. What in IBM Connections provides "crowd-sourcing" - a great way to gather structured feedback and promote ideas from the community?
A) Forums
B) Information center
C) Ideation blogs
D) Profiles
2. Which IBM product increases the speed of social businesses, and can be considered as the action behind social businesses, making them more nimble?
A) IBM Rational Application Developer
B) IBM Lotus Symphony
C) IBM Lotus Organizer
D) IBM Sametime
3. What activity is a good Call to Action for you to have as the result of a Social Business Agenda session with a customer?
A) Return to hone the selling strategies you have known for years.
B) Work with your customer to identify which business process might be the highest priority for becoming a Social Business.
C) Review the features in the latest product releases to be ready for a customer product pitch.
D) Continue to focus your interaction with IT; they are the ones who buy our software
4. Which of the following is NOT a part of the change that is happening to an organization's business network?
A) Employees are using social media, including at work
B) Consumers' opinions and ratings are leading how a product is branded
C) Employees prefer working in cubicles
D) Competitors are using social media, including crowd-sourcing for new ideas
5. What is one of the best ways to engage your customers or employees to train them in a social and fun manner?
A) Social Analytics
B) Social Gaming
C) Social Surveys
D) Social Newsletters
質問と回答：
| 質問 # 1 正解： C | 質問 # 2 正解： B | 質問 # 3 正解： B | 質問 # 4 正解： C | 質問 # 5 正解： C |
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