Salesforce Arch-301 試験概要:
| 認定ベンダー: | Salesforce |
| 試験名: | Salesforce 認定 B2B Solution Architect |
| 試験番号: | Arch-301 |
| 試験時間: | 105 minutes |
| 関連資格: | Salesforce 認定 Integration Architect Salesforce 認定 Data Architect Salesforce 認定 System Architect |
| 受験料: | $200 USD |
| 対応言語: | English |
| 出題数: | 60 |
| 試験形式: | 単一選択, 複数選択 |
| 合格点: | 63% |
| 認定の有効期間: | リリース試験を通じて維持 |
| サンプル問題: | Salesforce Arch-301 サンプル問題 |
| 受験方法: | オンライン監督試験または試験会場で受験 |
| 前提条件: | Salesforce は、複数の Salesforce cloud にわたる実務経験を持つ Solution Architect として 4-5 年の経験を推奨しています |
| 公式シラバスのURL: | https://trailhead.salesforce.com/credentials/b2bsolutionarchitect |
Salesforce Arch-301 試験シラバストピック:
| セクション | 比重 | 目標 |
|---|---|---|
| トピック 1: Analytics | 5% | - データの可視化とレポート作成 - CRM Analytics（Tableau CRM）実装 |
| トピック 2: Sales Cloud | 10% | - 営業プロセスの最適化 - 商談およびリード管理 |
| トピック 3: データ管理 | 5% | - データモデリングとアーキテクチャ - データ品質とガバナンス |
| トピック 4: 発見と顧客成功 | 25% | - 発見成果物（例：Reference Architecture 図） - プロジェクト成功を測定する定量的および定性的な目標 - 顧客中心の発見手法 |
| トピック 5: Service Cloud | 10% | - ケース管理と自動化 - サービスプロセス設計 |
| トピック 6: Experience Cloud | 5% | - パートナーおよび顧客エンゲージメント - ポータルおよびコミュニティソリューション |
| トピック 7: Revenue Cloud | 10% | - CPQ および請求ソリューション - 収益ライフサイクル管理 |
| トピック 8: Integration | 5% | - API 管理とデータ統合 - MuleSoft 統合パターン |
| トピック 9: B2B Commerce | 15% | - 他の Salesforce Cloud との統合 - B2B Commerce のソリューション設計 |
| トピック 10: Field Service | 5% | - 現場サービス業務 - 作業指示とスケジューリングの最適化 |
| トピック 11: Marketing Cloud | 5% | - マーケティング自動化の統合 - カスタマージャーニーの設計 |
Salesforce Certified B2B Solution Architect 認定 Arch-301 試験問題：
1. Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?
A) Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.
B) Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.
C) Use the existing survey tool by integrating the responses to Case number and User record.
D) Select an AppExchange app that sends a survey to each customer after a work order is completed.
2. Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?
A) Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
B) Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
C) Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
D) Give every end user the Functional Specification Document as their training materials and test them on the contents.
3. AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers
A) Use multiple development sandboxes and merge the workstream builds using change sets.
B) Use a version control system and CLI-based deployment tools to merge the workstream builds.
C) Use scratch orgs and continuous deployment tools to merge the workstream builds.
D) Use package-based deployments and scratch orgs to merge the workstream builds.
4. Universal Containers (UC) has a multi-cloud implementation in place covering Service Cloud and Experience Cloud. As part of UC's support process, service agents often need to search across an external ERP that hosts the order information of its customers. They would like to see their ERP data in Salesforce but IT is weary of duplicating data across systems.
Which integration mechanism should achieve this with standard capabilities?
A) Salesforce Connect
B) SOAP API
C) Change Data Capture
D) Bulk Rest API
5. Universal Containers (UC) is undergoing a multi-year digital transformation across its Sales, Marketing, Fulfillment, and Accounting channels. Based on UC's initial success using MuleSoft's API-led approach as its integration strategy, UC chose Salesforce for its transformation. The Solution Architect assigned to the project has just begun pre-planning for the first phase with UC's Implementation team.
Which document should the Solution Architect ask for to get an overview of the customer's current infrastructure so they can begin the first phase of the digital transformation?
A) A future state roadmap detailing all of the implementation phases
B) A MuleSoft Application Document complete with integration patterns
C) A Salesforce ERD Document complete withfield definitions
D) A Reference Architecture Diagram complete with system of record notation
質問と回答：
| 質問 # 1 正解： A | 質問 # 2 正解： B | 質問 # 3 正解： B、C | 質問 # 4 正解： A | 質問 # 5 正解： D |
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