Avaya APSS Avaya Solutions for Midsized Customers Online Test 認定 46150T 試験問題:
1. A prospective customer contact says, "Sorry we had to reschedule. One of the databases our agents use went down yesterday, and downtime equals lost revenue, right!"
Which of the following attributes will be the focus of your proposal?
A) Secure
B) Resilient
C) Modular
D) Simple
E) Scalable
2. The _______________ licensing model is based on the number of concurrent agents logged in.
A) Concurrent
B) Power
C) Workforce Management Named User
D) Core
3. A line of business leader tries giving you the brush-off by sending you back to the IT team, saying, "I'm too busy whipping this contact center into shape to talk technology."
Which of the following responses will most likely keep you in the room?
A) I've already got everything I need from the IT team, I need to hear it from you!
B) Doing your due diligence with us will buy you sweat equity with IT.
C) Maybe we can help. What's keeping your agents from meeting their goals?
D) Avaya has a long history of placing solutions in the contact-center environment.
E) In a way, aren't we all on the IT team?
4. On which of the following devices can Avaya IP Office TM customers run a version of the Avaya Vantage Connect client software? (Select three.)
A) Avaya K155 endpoints
B) Nortel 1100-series endpoints
C) TI-89 Titanium devices
D) Avaya K165/175 endpoints
E) Android smartphones
質問と回答:
| 質問 # 1 正解: C | 質問 # 2 正解: C | 質問 # 3 正解: E | 質問 # 4 正解: A、D、E |














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